Terms of Service
Please review the terms and conditions that govern your use of our website and services.
Last updated: February 6, 2026
Welcome to OZ Cleaning Houston. By accessing our website or using our cleaning services, you agree to be bound by these Terms of Service. Please read them carefully before submitting a quote request or scheduling a service.
Electronic Communications
When you use our website or send us emails, text messages, or other communications from your devices, you consent to receive communications from us electronically, such as emails, texts, and notices posted on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.
We do not knowingly collect information from persons under the age of 13. If you are under 13, you may not use our website or submit any personal information. If you are between 13 and 18, you may use our website only with the involvement and consent of a parent or guardian.
Services
OZ Cleaning Houston provides residential cleaning services in the West Houston, Texas area, including Katy, Sugar Land, Richmond, Cypress, and surrounding communities. All cleaning services are subject to availability and scheduling. Specific service details, pricing, and scope are provided at the time of your quote and confirmed prior to your appointment.
Cancellation & Rescheduling Policy
We understand that plans change. We ask for at least 3 days' notice if you need to reschedule or cancel your appointment.
- A $50 cancellation fee applies if you cancel with less than 3 days' notice before your scheduled service.
- The same fee applies if our cleaning team arrives at your home and is unable to gain entry or begin work.
- To reschedule or cancel, please call or text us at (832) 626-5128.
Payment
Payment is due upon completion of each cleaning service. We accept Cash and Zelle. We do not collect payment information through our website.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by OZ Cleaning Houston. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by or in connection with the use of any such content, goods, or services available through any third-party websites.
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of OZ Cleaning Houston or its content suppliers and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, modify, create derivative works of, or publicly display any content from this website without our prior written consent.
Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis. OZ Cleaning Houston makes no representations or warranties of any kind, express or implied, regarding the operation of the website or the information, content, or materials included on it. To the full extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.
Limitation of Liability
OZ Cleaning Houston shall not be liable for any damages of any kind arising from the use of this website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. This limitation applies regardless of whether the damages are based on contract, tort, negligence, strict liability, or any other basis, even if we have been advised of the possibility of such damages.
Governing Law
These Terms of Service and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of the State of Texas. You agree to submit to the exclusive jurisdiction of the courts located within Harris County, Texas for the resolution of any disputes.
Termination
We reserve the right, in our sole discretion, to terminate your access to our website and services, or any portion thereof, at any time without notice.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Any changes will be posted on this page with an updated "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes. We encourage you to review these terms periodically.
Contact Us
If you have any questions about these Terms of Service, please contact us:
OZ Cleaning Houston Phone: (832) 626-5128 Serving Katy, Sugar Land, Richmond, Cypress and surrounding areas